Are you the Project Manager who is able to discuss with development teams on technical solutions?
The Systems & Innovation department within After Sales is responsible for providing & maintaining innovative, high quality systems for the After Sales Organization. Our objective is to support the entire After Sales process at Customers, Dealers and our organization to maximize vehicle uptime, minimize vehicle down time at optimized cost. This is done by means of optimized (online) diagnostics, servicing, service contracts and support processes, systems, other tools and knowledge.
As Integral Project Manager After Sales you are responsible for the enhancement and development of current and new After Sales processes, applications and systems.
- Prepare future projects
- Manage system-related (capital) projects from start to finish, including roll-out to the business and hand-over to the standing organization This In conjunction with After Sales business, DAF IT and possible also with Global Connected Services, Product Development (EU and NA) and suppliers;
- Manage strategic initiatives based on Agile/Scrum.
- The projects can have a long lead time, high complexity and high impact. Your focus is on quality, innovation and process improvement;
- It is important that you have a clear understanding of the dealer and customer business needs and are able to translate this with the team into the correct process and system solutions;
The Project Manager will report to the Systems & Innovation Manager After Sales.
We are looking for a candidate who is available for a permanent contract.