Centric is one of Europe's most growing IT companies, with over 5000 employees. In Norway we have an exciting journey ahead of us. We have an ambitious goal of strong growth and are therefore searching for the best IT people who wants to be a part of that. In Centric you will be a part of challenging assignments in a strong professional environment. We offer professional development and a custom career plan within your area of expertise. Our headquarters is in Oslo, and we also have offices that covers the areas of Akershus, Buskerud, Vestfold, Hedmark, Oppland, Rogaland, Hordaland, Trøndelag and Troms.
For a project at our customer are we now looking for an experienced Application Manager/Operations Engineer.
- Application portfolio specialist
- Deliver IT applications which are not managed by any team or service, in its application portfolio
- Maximize value creation by self-initiating activities to onboard, upgrade, renew, and replace applications
- Manage the lifecycle of applications, from initial release until final decommission
- Deliver end user support, in collaboration with vendors if needed
- Keep a correct volume of licenses and maintaining compliance, in collaboration with procurement
- CRM System Engineering
- Improve efficiency of the development squads by delivering IT tools within Continuous Integration and Continuous Delivery.
- Improve efficiency of the CRM stakeholders by delivering IT tools related to product management (i.e. Atlassian Jira, Atlassian Confluence, Targetprocess)
- Liaison with Multi-Vendor Collaboration (MVC), Enterprise Architecture and Cyber Security
- Enable MVC goals related to IT Service Management (ITSM) practices by adjusting and implementing their guidelines
- Guard the development efficiency by co-designing and adjusting MVC processes and ITSM tools so customer value is maximized while keeping an acceptable risk control
- Ensure Enterprise Architecture and Cyber Security guidelines and rules are known in the department, and ensure compliance of those
- Product Owner for CRM System team
- Maximize value delivery of System team by defining its work items, prioritize them, and deliver outcomes to internal customers
- Profound understanding of customers’ needs