The Centric Innovation department is where creativity, technical expertise, and strategic thinking meet to drive meaningful change. Operating with a human-centered approach, the team goes through stages of empathy, ideation, prototyping, and testing, ensuring that every product they develop not only functions well but also meets the real needs of its users. They collaborate closely with various departments across Centric, such as Social Domain and Finance, working on diverse projects like onboarding applications for immigrants and integrating GPT-powered support functions into e-services.
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The team’s structure is designed for flexibility, divided into two base groups that manage multiple projects simultaneously. This dynamic setup allows the team to quickly adapt to shifting priorities and project demands. Collaboration is at the core of their success, with frequent peer programming and knowledge-sharing sessions keeping everyone up-to-date with the latest technological advancements, but also workshops and design thinking sessions meant to spark their creativity. The best ideas from these sessions often progress into research and development phases, highlighting the team’s dedication to tackling real-world problems with innovative solutions.
Centric's Innovation department is committed to staying at the forefront of technological advancements. They leverage artificial intelligence, including large language models (LLMs) like ChatGPT, and incorporate advanced vector search technology to enhance their ability to extract relevant information and improve decision-making. Cloud computing plays a crucial role in their operations, offering the flexibility and scalability necessary to manage complex, data-intensive projects.
